Privacy Policy

This privacy policy applies to the entire contents of the website, Medical Matrimony, which may be referred to hereinafter as  “we” or “us” or “our” (as applicable) including, without limitation, www.medicalmatrimony.in (the “Website”) or any application or any software or application used to access the Website.

Please read the Privacy Policy below carefully before using Medical Matrimony. By registering on Medical Matrimony, you accept and agree to the terms of this Privacy Policy. By accepting the Privacy Policy at the time of registration and/or subscription, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This privacy policy applies to our services available under the domain and subdomains of the Website (www.medicalmatrimony.in). This Privacy Policy is incorporated into and subject to the Medical Matrimony’s Terms & Conditions. This Privacy Policy is effective upon acceptance in registration and/or subscription for new registering and/or subscribing Users respectively. If you do not accept these terms, you will not be allowed to avail services made available by Medical Matrimony.

The Medical Matrimony site is only to facilitate personal matrimonial advertisements and/or classifieds for a lawful marriage alliance between persons who are legally competent to enter into matrimony under the laws to which they are subject. Membership in the Service is void where prohibited.

In order to provide the services, certain personal information will need to be divulged by the person registering to avail the said services (“User”). The Registration Charges are for listing, posting, circulating the matrimonial advertisements/classifieds on the Website, Medical Matrimonial Newsletter and/or Medical Dialogue Newsletter (collectively referred to as “Newsletters”). The User must take full responsibility and liability for displaying their information on Medical Matrimony, visible to all registered Users of the Website Users and/or are subscribed to the Newsletters. In no circumstance, Medical Matrimony will be liable or responsible for any misuse of this information which the User has chosen to advertise at their own behest.

The Users are responsible for keeping their information current and accurate. The User may update their information by contacting us at info@medicalmatrimony.in, and we will use reasonable efforts to process any change you make; provided, however, that requests to delete information are subject to Medical Matrimony’s internal reporting, processing, and retention policies and all applicable legal obligations.

You, through the access of our Service and acceptance of this Privacy Policy, hereby warrant and accept that you have given your explicit and unequivocal consent to us for collection and processing of your personal information and that the said collection and processing of your personal information is necessary for us to fulfill our obligations for the provision Medical Matrimony matchmaking services to you and your participation on the said Medical Matrimony platform.

YOUR PRIVACY – OUR COMMITMENT

At Medical Matrimony, we are extremely proud of our commitment to protect your privacy and recognize that you have a right to know about the information we access or collect about you, how your information is being used by us and what we do to protect your information. Along with providing the innovative matrimonial services catered only to medical professionals, we also built a relationship of trust with our users.

Our commitment towards privacy and protection of the User data is based on the principles of lawfulness, transparency, fairness, accuracy, data minimization, integrity, and confidentiality.

We do not share or reveal your personal information to other parties without your consent. However, when you register, the only information that can be shared are mentioned in the privacy policy, or in rare cases, we may need to share information when necessitated by law. In order to improve our services, we may utilize your information to inform you about our latest offers and services. When you pay for services that allow us to post your advertisements in the agreed subscriptions/Newsletters of Medical Dialogues, your information may be shared with Medical Dialogues through our Website.

Your Information is Safe- We Value your Privacy

We provide a completely safe and trustworthy environment on Medical Matrimony. We do not share or reveal or advertise your personal information to other parties without your consent. However, when you register, the only information that can be shared are mentioned in the privacy policy, or in rare cases, we may need to share information when necessitated by law. In order to improve our services, we may utilize your information to inform you about our latest offers and incentives.

The User, by selecting and paying the necessary consideration for the visibility of his/her matrimonial advertisement/classifieds, hereby authorizes Medical Matrimony to publish and circulate the content/information provided by the User in compliance with the agreed terms.

• WHAT DOES THIS PRIVACY POLICY COVER?

This Privacy Policy is part of the Medical Matrimony’s Terms & Conditions and covers the treatment of User information, including personally identifying information, obtained by Medical Matrimony and information obtained when you access the Medical Matrimony Website or any other software provided by Medical Matrimony and any information that you may share through use of the Medical Matrimony Website.

This Privacy Policy does not apply to the practices of companies that Medical Matrimony does not own or control, or to individuals whom Medical Matrimony does not employ or manage, including any of the third parties to which Medical Matrimony may disclose your information as set forth in this Privacy Policy.

• INFORMATION COLLECTED FROM THE USERS

The information may be collected from you in a number of ways which may include collecting personal information if you choose to create an account with us, agreeing with the terms of service and accepting the privacy policy of Medical Matrimony while entering the same. You may also be required to complete an online survey or feedback form, sign up or email us to receive communications from us. We may also ask you to provide information including name, email address, mailing address, telephone number, age, caste, profession, and gender.

We may collect and process information such as name, email address, contact details when you are using our services and other public information that you might have provided to a third party like Facebook, Google etc. username/identity of which has been used to access the Medical Matrimony Website.

The Payment methods might include credit/debit cards and other online payment methods where Medical Matrimony may require you to furnish the billing address and other payment settlement method information, you choose to avail the services provided by Medical Matrimony or access an area of the Website. You hereby give your express consent to provide such information and authorize Medical Matrimony to use this information in a responsible manner.

We may collect information from or about the PCs, mobile phones, or other devices from where you access our Website, depending on the permissions you have granted. We may also associate the information we collect from your different devices, which helps us provide consistent services across your devices.

We also collect details of your visit to our Medical Matrimony Website including, but not limited to, traffic data, location data, weblogs, and other communication data, whether this is required for our own billing purposes or otherwise, the web pages and resources that you access.

You hereby consent to provide any Sensitive personal data or information such as financial information (Bank Account or credit card or debit card or other payment instrument details) or any other information detail, required by us as per the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 at any time for the use of services offered by Medical Matrimony.

In addition to the above, we may need to verify your identity in order for you to use the Medical Matrimony services. For the purposes of verification, we may also collect the following personal information from you:

1. Aadhaar card information;
2. PAN Card information;
3. Government-issued residence proof;
4. User’s bank account details and proof of the same; and
5. Other information as may be required to verify you in accordance with applicable laws and regulations.

• USE OF ANY COLLECTED INFORMATION

Any information collected from you may be used for any purpose which may serve you, respond to you, provide any related services to you and improve the Website and the services offered by Medical Matrimony including:

1. Alert you to new features, subscriptions or services;
2. Process and respond to your request or feedback;
3. Contact you about your matrimonial classified/advertisement, account or profile;
4. Improve the Website and create marketing plans;
5. Implement fraud protection and risk reduction measures;
6. Enforce the terms of service;
7. Process payment fees;
8. For any other reason.

• MONITORING OF TRANSACTIONS

All transactions carried on Medical Matrimony are recorded on our computer system. We also carry out routine monitoring of all transactions as they take place, to assist us in improving the services that we provide to you.

• ADVANCED SECURITY FOR DATA PROTECTION

We make sure that all of your information is secured completely. We are equipped with advanced security facilities to protect your information against unauthorized access, loss, misuse, and alteration. We also perform timely checks and reviews of our data storage facilities and constantly improve our security measures. Only you are entitled to access your account, as your registration information is fully password protected. After you have accessed your account, Medical Matrimony is not responsible for any activity under your account, as you will be the only one who can log in with your own security password. Therefore, you are advised to not disclose your passwords to any other person/user.

• CHAT

Medical Matrimonial provides chat and direct messaging features for exchanging messages between the Users. Information provided on chat will be stored and visible to both the Users between whom the chat occurred and Medical Matrimonial. Users should be aware that any information submitted there can be read, collected, or used by other Users of this platform to whom this information has been divulged to. Since the advertising platform is public, the User may receive unsolicited messages. The Website is not responsible for the messages submitted by any Users of this website. However, the Website will block any such unruly User as soon as it receives a complaint through the “Report Abuse” feature.

• LAST ONLINE

Medical Matrimonial will have “Last Online” feature available which will allow other Users of the Website to view when the User was last online.

• TELEPHONE CALLS

The telephone conversations (if any) from you to our Customer Support Centre may be recorded both to assist us in training and in quality management, and to allow for the speedy resolution of your queries.

• COOKIES – ACCEPT, MODIFY OR DECLINE

When you post matrimonial classifieds/ads on our website, there is a possibility that there could be some traces of our cookies on your computer. Technically, cookies are small harmless files that recognize your browser and follow up with advertisements. They can also be used for other purposes like security, authentication, and management of online matrimonial classifieds environment but they can never be used to access any information on your computer.

The advertisers of Medical Matrimony may use cookies, as they are utilized under the scope of advertisement. Under such cases, they are not controlled by us and are only managed by the advertisers. In most of the popular browsers, cookies are usually accepted automatically; however, you can modify or decline them to prevent advertisers from displaying any advertisements.

• LINK TO THIRD PARTY SITES

The Medical Matrimony Website may include links to other websites or web pages. Such websites or pages are governed by their respective terms & conditions and privacy policies, which is beyond our control. Once you exit the Medical Matrimony Website and enter a third-party site through the Medical Matrimony Website and/or link provided by Medical Matrimony email, use of any information you provide shall be governed by the privacy policy of the operator of the website you are visiting. Medical Matrimony shall not be responsible for any use of the third-party site by such user.

• IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

We may transfer, store, and process your user information in countries other than your own. Our servers are located in India. If you are accessing our Website or using our Services from outside India, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information in India.

If you are a resident in the European Economic Area, then the country from where we operate may not have data protection or other laws as comprehensive as those in your country. However, we will take all necessary measures to protect your user information in accordance with this privacy policy, terms and conditions, and applicable law.

• USER RIGHTS UNDER THIS PRIVACY POLICY

You can edit some of your personal data through your account. You can also ask us to change, update or fix your data in certain cases, particularly if it’s inaccurate. We may require proof of or need to verify your identity before we can give effect to these rights. To request to review, update or delete your personal information, please submit a request form by sending an email to info@medicalmatrimony.in

We will use reasonable efforts to process any change you make; provided, however, that requests to delete information are subject to our internal reporting, processing and retention policies and all applicable legal obligations.

If you are an EU resident and accessing our Website and/or services, you may have certain rights including:

1. The right not to provide your Personal Information to us;
2. The right to access your Personal Information;
3. The right to request erasure, or restricting of Processing of your Personal Information;
4. The right to have your Personal Information transferred to another controller;
5. The right to withdraw your consent;
6. The right to lodge complaints with supervisory authorities.

• MEASURES FOR MINORS

Our Website is intended for persons who are 18 years of age or above. If you are under 18 years of age, you shall not be permitted to use our Website. If you are a parent and/or guardian and believe that we may have inadvertently collected personal information from your child, you can notify us immediately by sending an email to info@medicalmatrimony.in

• OUR POLICY WORKS WITH YOUR CONSENT

It is evident that when you post matrimonial classifieds, you do so with your full conscience and consent. As you log in, it is clearly understood that you have given your full permission to Medical Matrimony and its partners and affiliates to collect and use your consented information. For your convenience, we believe in improving our privacy policies for better modes of collecting information. Whenever we amend any change, it will be updated on the Website immediately so that you are always informed about what information we collect, how they are used, and the parameters under which it is disclosed.

Medical Matrimony declares that this Privacy Policy is a clear explanation of the way we use your information. The policy is not intended to be used for creating any legal conflicts or rights in favor of any person. We also reserve the right to modify and implement any changes at any time without any prior notice.

• UNSUBSCRIBE TO THE COMMUNICATIONS

If you do not want to receive any e-mails from us in the future, you are required to inform us by sending us an email. We will use our reasonable endeavors to remove your name from the related mailing list within ten (10) working days of your request. You may also change your preferences at any time by revising your account profile by un-ticking the boxes for the previously opted communications.

You may also click the “unsubscribe” link at the bottom of any emails you may receive from us and follow the necessary instructions provided.

• INFORMATION UPDATING

You are responsible for keeping your information current. You may update your information by contacting us at info@medicalmatrimony.in, Medical Matrimony will use reasonable efforts to process any change you make; provided, however, that requests to delete information are subject to Medical Matrimony’s internal reporting, processing, and retention policies and all applicable legal obligations.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will contact you before we use the data and provide you with the ability to opt out of these new uses.

Medical Matrimony also believes that the internet is a dynamic medium. We may periodically review from time to time and change our privacy policy to incorporate such future changes as may be considered appropriate. Any use of information gathered by us will always be consistent with the policy under which the information was collected, regardless of what the new policy may be.

• APPLICABLE LAW AND JURISDICTION

By visiting our Website, you agree that the laws of the Republic of India, govern this Privacy Policy and any dispute arising in respect hereof shall be subject to and governed by the dispute resolution process set out in the Terms and Conditions on the Medical Matrimony Website.

• LANGUAGE FOR ALL COMMUNICATIONS

All communications between you and Medical Matrimony shall be communicated in written form vide Electronic Mail (E-Mail). Further, any and all communications between you and the Medical Matrimony customer support shall only be conducted in the English language.

• FEEDBACK AND SUGGESTIONS

If you have any questions, comments, or concerns about our privacy practices, please contact us at info@medicalmatrimony.in or by normal/physical mail addressed to:

72, Ansari Road, Dariya Ganj, New Delhi, Delhi 110002

• CHANGES AND UPDATES TO THIS PRIVACY POLICY NOTICE

This Privacy Policy may be revised periodically, and this will be reflected by the “date last modified” below. Please revisit this page to stay aware of any changes. If a revision to this Privacy Policy, in our sole discretion, is material, we will notify you by contacting you through the email address associated with your account.

Contact Information: Please contact Medical Matrimony with any questions or comments about this Privacy Policy by emailing us at info@medicalmatrimony.in

Your continued use of  Medical Matrimony constitutes your agreement to this Privacy Policy and any amendments.

Date Last Modified: This Privacy Policy was last modified 17 September 2018.